Noelle selected SuiteCentric, a certified NetSuite partner, to assist with a NetSuite ERP recovery
After interviewing several NetSuite partners, Noelle selected SuiteCentric because of its breadth of NetSuite knowledge and transparent communication practices. Within minutes of the first meeting, SuiteCentric was able to identify multiple issues in Noelle’s NetSuite ERP and offer straightforward solutions.
SuiteCentric was tasked with helping to organize and streamline Noelle’s financials, develop order and shipping customizations, create unique workflows, and resolve complex technical issues across multiple departments.
In its work on Noelle’s financials, SuiteCentric assisted with properly configuring and re-architecting aspects of the General Ledger, Accounts Payable, account reconciliation, cost allocations, and more. Upon completion of this project, Noelle could leverage NetSuite’s automation capabilities, the finance department experienced an increase in overall productivity, and it could easily access critical real-time financial data.
As a global wholesale retailer, Noelle’s order management and fulfillment processes must be finely tuned because it operates several months ahead to anticipate upcoming seasonal trends. Production starts almost as soon as the orders are placed, and shipping commences shortly after, so accuracy and efficiency are paramount.
SuiteCentric created a split order customization in NetSuite that enabled Noelle to streamline and automate these processes. As an example, a single order with fall and spring items could be split into two orders, so Noelle could close the fall order once fulfilled and keep the spring order open until it was fulfilled. Previously, this order could not be closed until all sales orders were fulfilled, and this complicated Noelle’s financial close process.
In addition to these larger projects, SuiteCentric resolved issues in nearly every one of Noelle’s departments. Shipping, sales, ecommerce, production, graphics, and the IT department worked directly with SuiteCentric to properly leverage NetSuite’s extensive capabilities.