New implementation partner needed to rescue ecommerce web store
The Becker team was leveraging NetSuite ERP, but there was a movement in the industry toward providing B2B ecommerce shopping options. Customers kept asking when this capability would be available and competitors began embracing B2B ecommerce software solutions, so Becker realized it was time to make a move. As an existing NetSuite customer, the ecommerce platform SuiteCommerce Advanced was the natural option due to its native integrations, automation capabilities, and scalability with all NetSuite products.
Unfortunately, Becker’s ecommerce journey started with a rocky foundation in 2016. Its implementation partner lacked attention to detail, resulting in a series of missed deadlines and unmet expectations. After two years, the web store still wasn’t ready to go live, and the project was far from the finish line. This process also consumed a considerable amount of time and budget that could be used for other areas of business.
Becker needed to find a new implementation partner capable of quickly revamping the web store, ensuring all systems were integrated properly, and getting the web store launched for public consumption.
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